Placing an order
Q: why can I not finish the order on my present page?
A: because Paypal is the central merchant account whether you are using credit card or a Paypal account, the present page jumps to Paypal's account verification then it jumps back to our secure side of checkout. This is where you choose the shipping, input gift card / promo codes, and confirm order.
Q: what should I do when my package was damaged?
A: immediately snap some pictures of the damaged package and content and email to firstname.lastname@example.org
Q: what do I do when a skin kit does not fit?
A: immediately snap some pictures and email to email@example.com. Do not discard the kit. Pictures will help our support team distinguish between wrong models ordered, sent, etc….
Q: why has my international package's info stopped in NJ, or NY?
A: once the package takes flight, info stops at USA border, info is then send to Customs.